Privacy Policy
Overview
At Cognitiqx, we are committed to protecting your privacy and ensuring transparency in handling your data. This Privacy Policy outlines how we collect, use, share, and safeguard information when you interact with our Agentic AI systems, services, and platforms.
Information We Collect
We collect the following types of information:
- Personal Identifiable Information (PII):
- Full name, email, phone number
- Business address, job title, organization details
- Technical and Usage Data:
- IP address, browser type, device identifiers.
- Interaction logs, usage patterns with our AI systems.
- Enterprise & Operational Data:
- Business workflows, transactional logs, and financial records.
- Input data used in configuring or training AI agents.
- Metadata generated through autonomous decisions (with explainability).
How We Use Your Data
Your data is used to:
Deploy, personalize, and optimize our AI solutions.
Enable explainability and transparency in autonomous decisions.
Improve system performance through aggregate analytics.
Fulfill contractual obligations and comply with regulations.
Note: We do not sell or use your data to train third-party AI systems.
Information Sharing and Disclosure
We may share data under the following circumstances: :
- With consent: When you explicitly authorize sharing.
- With processors: Vetted service providers who support our infrastructure under strict agreements.
- For compliance: When legally mandated by regulatory or judicial authorities.
- Corporate restructuring: In cases of mergers, acquisitions, or asset transfers
AI Explainability and Autonomy
Our Agentic AI systems:
- Log all autonomous actions with time stamps and triggers.
- Include modules for decision transparency and traceability.
- Allow enterprise users to audit, review, and validate AI-driven outcomes.
Data Security Measures
We employ industry-leading protection standards including:
- AES-256 encryption at rest and in transit.
Role-based access control (RBAC).
Security incident detection and regular audits.
Zero-trust architecture for sensitive deployments
Data Retention Policy
We retain data for:
- Contractual and operational necessity.
- Legal compliance.
- Product improvement (anonymized).
Data is securely deleted or anonymized post-retention period.
Your Rights and Choices
You may have the right to:
- Request access to your data.
- Correct inaccuracies
- Withdraw consent or object to processing.
- Request erasure or restrict processing.
- Export your data (portability).
To exercise these rights, contact us at info@cognitiqx.com.
Cross-Border Data Transfers
When transferring data across borders, we:
- Use Standard Contractual Clauses (SCCs).
- Adhere to regional legal frameworks (GDPR, DPDP Bill, CCPA).
- Conduct impact assessments for high-risk transfers
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from minors and will promptly delete such data upon discovery.
Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated via our website or email notifications.
Contact Us
If you have questions or concerns, contact us at:
Email: info@cognitiqx.com